NORSTAR Gentleman's Valet Stand Personal Organizer VL16245 - Mahogany

RETURN AND REFUND POLICY

RETURNS

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

 

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

 

 

Items can be shipped UPS Ground or UPS 3 Day Select. Shipping and handling charges are determined by the merchandise weight and location from the warehouse to the shipping address entered. Most items ship within 1-2 business days and then allow the shipping time of your choice. Some items may require a signature for delivery. All orders are subject to verification.

To make changes or corrections to your order please call us. Be sure to include your order number, name, shipping address, and item(s)ordered. We must first verify with the warehouse that the item(s) have not already shipped. For personalized items or any other item, we cannot guarantee cancellations or corrections, once the order has been placed. We will make every attempt to do our best in any accommodations needed.